TACIT KNOWLEDGE STRATEGIES AND ORGANIZATIONAL COMPETITIVENESS: A MODERATING ROLE OF ORGANIZATIONAL CULTURE IN PAINT MANUFACTURING FIRMS IN PORT HARCOURT.

Abstract

This work examined tacit knowledge strategies and organizational competitiveness in paint manufacturing firms Port Harcourt. The study revealed that dimensions of tacit knowledge strategies such as strategic deputization, externalization and information sharing culture significantly and positively affects measures of organizational competitiveness such as product innovation, satisfactory service delivery and outstanding brand image. The study concluded that tacit knowledge strategies bring about managers’ organizational competitiveness. Consequently, the study recommended among other things that organizations should endeavour to select or appoint qualified individuals to deputize in their various units or place of assignment.