DATA STORAGE AND MANAGERIAL EFFECTIVENESS OF COMMERCIAL BANKS IN SOUTH-SOUTH, NIGERIA
Keywords:Data Storage, Managerial Effectiveness, Decision Making, Service Delivery
The study examined the relationship between data storage and Managerial Effectiveness in Commercial Banks in South-South, Nigeria. The study adopted the explanatory cross-sectional survey research design. The entire population of 22 Commercial Banks was used without sampling which makes it census research. A total of 218 top level managers were obtained as respondents by selecting two (2) top ICT managers (General Manager and Public Relations Manager) from the state headquarters of each of the banks across the six (6) states in South-South as presented in table 3.2. After validation by the supervisor and other experts and having determined the reliability of the instrument using Cronbach alpha, questionnaire was used as the instrument for data collection. Out of the total of 218 copies of the questionnaire administered, a total of 180 copies were retrieved. Mean and standard deviation were used to carry out the univariate while the bivariate analysis was done using Spearman Rank Order. The findings revealed that a significant positive relationship exists between data storage and managerial effectiveness of Commercial Banks in South-South, Nigeria. The study concluded that organizational memory is a major enhancer of managerial effectiveness of Commercial Banks in South-South, Nigeria. The researcher therefore, amongst other things, recommended that constant technological upgrade and consolidation on organizational memory by managers of Commercial Banks in order to enhance managerial access to information and decision making. Therefore, the study has bridged the knowledge gap that existed concerning the relationship between organizational memory and managerial effectiveness in literature by providing an empirical explanation of how dimensions of organizational memory such as data storage, information management, and knowledge management interact with managerial effectiveness in terms of timely information supply, effective decision making, and service delivery within the context of Commercial Banks in South-South, Nigeria.