WORK HUMANIZATION AND INFORMATION MANAGERS’ PERFORMANCE: A MODERATING ROLE OF ORGANISATIONAL CULTURE IN MANUFACTURING SECTOR IN RIVERS STATE

Abstract

This study examined the relationship between work humanization and information manager performance in manufacturing sector in Rivers State. The objective of the study was to examine the extent of relationship between the dimensions of work humanization such as job security, equity in remuneration and job individuation and information manager performance in terms of innovativeness, service quality delivery and efficiency. Ten research questions and hypotheses were formulated to guide the study.  Hence, it was concluded that all the dimensions of work humanization enhances information manager performance in manufacturing sector in Rivers State. The study recommended that management should ensure that organizational justice prevails in every situation and adopt a reward system which will in turn propel information managers in the path of competence and competitiveness.  It is further recommended that management should organize on-the-job and off-the-job training sessions that will build competency, autonomy and craftsmanship in information managers to boost their performance. The study has therefore bridged the knowledge gap that existed concerning the relationship between work humanization and information managers’ performance in literature by providing an empirical explanation of how work humanization such as job security, equity in remuneration, and job individuation interact with measures of information managers’ performance in terms of innovativeness, service quality delivery, and efficiency within the context of manufacturing sector in Rivers State.