AN EXAMINATION OF HUMAN RESOURCE PRACTICES AS A STRATEGIC SUCCESS FACTOR FOR MULTINATIONALS

Abstract

This study examined the human resource practices as a strategic success factor for multinational. It revealed among other practices of human resource managers in multinational such as organizational staffing, how it leads to hiring the right people to achieve multinational success and recruiting qualified applicants, how it leads to selection of employees that produces quality products/services to achieve multinational success. The study shows that Human Resource Managers are personnel embedded with series of activities in which the job, the individual and the organization are under their control to achieve multinational success. and that most critical practices of human resource managers are recruiting applicant that are qualified to bridge the gap of low products and services which result to poor outcome in the organization which is in fact a part of management functions of hiring and playing an important role in the process of implementation of established multinational organization strategies through personnel. The study ascertains that in recruitment exercise, the applicant’s requirements and qualifications has to be  collected, determined and assessed, these practices have to be followed by  multinational organizations regulations to get the right persons with the right abilities and skills at the right job so that the person can increase the productivity of the organization.  Since poor recruitment decision can cause negative effects in long-term resulting in lowering staff moral, degradation in products and services quality and failing to achieve multinational success, thereby becoming poorer in its competitive edge and losing its market share. The study also contained that the concept of success covers both what has been achieved and how it has been achieved. Multinational success is measured through key success indicators which are usually to do with financial result or productivity. The overall practices of human resource managers are to ensure that the organization is able to achieve success through people. Two purpose/objectives statements were stated, two research questions and two hypotheses were formulated to guide the study. The study adopted the survey method of research design, population consisted of 200 employees and with total of 133 sample size selected through random sampling technique. The questionnaire was the key instrument used in collecting the primary data, the instrument was validated by three experts in the fields of management and the instrument was structured in a 5 point scale used to analysis the research questions and X² Chi-square analysis was used in testing the hypotheses stated in the null form.  The result of findings shows among other practices of Human resource managers discussed in this study, first, there is significant relationship between organizational staffing and hiring of right people to achieve multinational success and secondly, there is significant relationship between recruiting qualified applicants and selection of experts for production of quality products/services to achieve multinational success. Finally, conclusions and recommendations were made based on the findings of the study.