ORGANISATIONAL JUSTICE AND CITIZENSHIP BEHAVIOUR IN BAYELSA STATE CIVIL SERVICE

Abstract

The purpose of this research is to look at how civil servants in Bayelsa State, Nigeria, behave as citizens and how organisational justice affects them. Equity theory and social exchange theory serve as the foundational frameworks for this investigation. A total of 25,789 government employees from 22 different ministries in Bayelsa State made up the study population. Using a simple random sampling approach, we determined the study's sample size of 359 government employees. The Spearman rank-order correlation coefficient was used for the data analysis. The study's findings showed that civil servants in Bayelsa State who practise organisational justice are more likely to act as responsible citizens. The study therefore recommends that Bayelsa state civil service should ensure that ministries practice distributive justice to promote sportsmanship behaviour. Through distributive justice, ministries should raise civil servants who are willing to help others complete tasks at work, show loyalty to employers and coworkers, promote a sense of community among coworkers and teams, and advance the objectives of the ministry while also improving the social and psychological climate. Bayelsa state civil service should promote procedural justice by providing the enabling environment for civil servants to voice their opinions, concerns, and perspectives in decision-making processes. This will enhance altruistic behaviour in civil servants and make them embrace adaptable behaviours that are anticipated to assist certain individuals within the ministries since one employee can use downtime to assist another on a more important task. Bayelsa state civil service should encourage interactional justice by implementing fair and transparent conflict resolution processes to address interpersonal conflicts and grievances in a timely and constructive manner.