SMART SECURITY AND INFORMATION MANAGER JOB PERFORMANCE IN COMMERCIAL BANKS IN RIVERS STATE

Abstract

The study determined the relationship between smart security and information manager job performance in commercial banks in Rivers State. The objective of the study was to investigate the relationship between the dimensions of smart security, such as video monitoring and remote control lighting, and information manager job performance in commercial banks in Rivers State, especially in terms of prompt task accomplishment and information accuracy. The study was anchored on Person–Environment Fit Theory. The population of the study consisted of one hundred and fifty-one (151) Heads of Departments (Information Managers) at the Port Harcourt head offices of twenty-three (23) Commercial Banks operating in Rivers State, Nigeria. The study adopted the census sampling method, which involved engaging the entire population of one hundred and fifty-one (151) information managers without sampling. Cronbach Alpha was used to ascertain the reliability of the instrument. One hundred and fifty-one (151) copies of the questionnaire were administered and 132 copies were retrieved. The primary data obtained from the field were analyzed using Pearson Product Moment Correlation in SPSS version 27.0 for the bivariate analysis. The findings of the study revealed that: there is a significant positive relationship between video monitoring and information manager job performance in commercial banks in Rivers State, especially in terms of prompt task accomplishment and information accuracy; there is a relatively strong positive relationship between remote control lighting and information manager job performance in commercial banks in Rivers State, especially in terms of prompt task accomplishment and information accuracy. The study concluded that when intelligent security systems align with operational needs, they quietly transform routine performance into strategic excellence. Hence, the study recommended amongst others that commercial banks in Rivers State should enhance their smart security systems, such as video monitoring, biometric access control, and remote-controlled lighting, to protect sensitive information and create a secure environment that supports the accuracy and efficiency of information managers.