INFORMATION TECHNOLOGY INFRASTRUCTURE OBSOLETE AND INFORMATION MANAGERS RESPONSIVENESS

Abstract

The use of obsolete technological infrastructure in organizations has become a significant impediment of organizational efficiency (timely service delivery). This study surveyed the causes, effects, and potential strategies for addressing this technological gap in organizations such as technological deficit as a result some factors including limited budgetary allocation, inadequate policy frameworks, and insufficient capacity-building programs that supports information infrastructure innovation and implementation. The effects of the use of obsolete technological infrastructure are far-reaching, it negatively impacting administrative efficiency, decision-making processes, and citizens’ access to essential public services. In response, the paper proposes a set of strategies for improving technology integration in organizations, including increased investment in ICT infrastructure, the establishment of dedicated ICT units, and the adoption of public-private partnerships (PPPs) for technology deployment. Additionally, the study emphasized on the importance of policy reform and the need for continuous staff training to ensure the sustainable use of technological tools. It concluded that organizations that deeply considered this gap and act accordingly will enhance service delivery, increase administrative efficiency, and contribute to broader socio-economic development goals. We therefore recommended that policymakers, and development partners seeking to overcome the technological challenges in their organizational should ensure compliance to technology information timely implementation of current technology that will supports efficient service delivery and high product quality by organizations.