PSYCHOLOGICAL CONTRACT AND ORGANIZATIONAL POSITIVE DEVELOPMENT OF MONEY DEPOSIT BANKS IN PORT HARCOURT, RIVERS STATE

Abstract

The study examined Psychological Contract and Organizational Positive Development of Money Deposit Banks in Port Harcourt, Rivers State. The study sought to determine how employment security affects organizational culture, job content and employee engagement, and how compensation affects innovation of money deposit banks. Cross sectional survey design method was adopted. The population comprises money deposit banks in Port Harcourt, Rivers State and 30 managers, tellers staff and customers care were sample size drawn from the population using purposive sampling techniques. Instrument used for data collection was questionnaire, data were presented and analyzed using mean score rating to analyze the research questions and statistical tool used for testing their associated hypotheses were Pearson Product Moment Correlation Coefficient Analysis formula with Statistical Package for Social Science (SPSS) version 20.  The finding shows that the respondents indicated positive that employment security affects organizational culture, job content affects employee engagement of Money Deposit Banks in Port Harcourt, Rivers State. The study concludes that can create a positive work environment, attract and retain top talent, and ultimately achieve their business objectives and will benefit practitioners (managers, tellers and customers care) in that it will enrich their knowledge about the psychological contract, including its role in organizational positive development. The study recommends that Bank management should establish employment security that will enhance the organizational culture of their Bank as well as lead to organizational positive development, Bank management should create job content that definitely will engage their employees as well enhance the development of the banks positively, Bank management should ensure that compensation of their employees leads to innovation of the banks as well leads to positive development of their organizations.