WORK-LIFE BALANCE AND EMPLOYEE PRODUCTIVITY IN COMMERCIAL BANKS IN RIVERS STATE
Keywords:Work Life Balance, Flexibility Work Schedule, Remote Working, Workplace Recreational Facilities and Employee Productivity.
This work examined work-life balance and employee productivity of Commercial Banks in Rivers State. The objective of the study was to examine the influence of dimensions of work-life balance such as flexible work schedule, remote working and workplace recreational facilities; on measures of employee productivity in terms of timely employee services, service quality and total employees’ service per day. Thus, the study was anchored on the social exchange theory as its theoretical foundation. The study adopted the explanatory cross-sectional survey research design with a population of 2342 employees of 22 Commercial Banks in Rivers State. A sample of 342 respondents was obtained using Taro Yamene formula. After validation, 342 copies of structured questionnaire were administered while 310 representing 91% of the copies administered were retrieved. The reliability of the instrument was ascertained using test-retest. Mean and standard deviation were used for research questions analysis while Pearson Product Moment Correlation Coefficient was used for the test hypotheses. The results showed that dimensions of work-life balance such as flexible work schedule, remote working and workplace recreational facilities has a significant positive influence on measures of employee productivity in terms of timely employee services, service quality and total employees’ service per day. The study concluded that Commercial Banks in Rivers State who fail to create modalities for their employees to balance their personal and professional life, will find it really challenging to achieve high employee productivity. Consequently, the study recommended among other things that management should endeavour to put in place day to day, timely and weekly work shifting to enable employees perform effectively; management should provide functional workplace recreational facilities to enable employee to become more productive especially when they have relaxed mind.