INFORMATION SECURITY AND COMMUNICATION HEALTH OF DEPOSIT MONEY BANKS IN IMO STATE
Keywords:Information Security, Digital Trust, Communication Health, Cost Effectiveness
The study examined information security and communication health of Deposit Money Banks in Imo State. The research design for this study was a correlational research design. The population of the study consisted of fifteen (15) licensed Deposit Money Banks operating in Imo State, Nigeria. The study utilized the census sampling technique to determine the sample from a population of fifteen (15) licensed Deposit Money Banks in Imo State. Using the census sampling technique, the sample size of the study from a population of fifteen (15) licensed Deposit Money Bank was seventy-five (75) top managers. Mean and standard deviation were used to analyze the research questions; the test of hypotheses 1 to3 (bivariate analysis) was done using Pearson Product Moment Correlation Coefficient. The results of the study showed that: there is a very strong positive relationship between security of information and communication health of Deposit Money Banks in Imo State. The study concluded that digital trust enhances communication health of deposit money banks, especially in terms of timeous information, smooth and effective dissemination of information, and cost effectiveness of information handling. Among other things, the study recommended that deposit money banks in Imo State and across Nigeria should attach other security measures to the use of Personal Identification Number, in order to decrease fraud and enhance customers’ trust in online transaction.