Damian- Okoro, Inetimi Roseline (PhD) and Kenneth, C. Adiele (PhD) (2025) “SERVICE QUALITY AND CUSTOMER SATISFACTION OF FIVE STAR HOTELS IN PORTHARCOURT, RIVERS STATE, NIGERIA”, BW Academic Journal, 2, pp. 149–160. Available at: https://bwjournal.org/index.php/bsjournal/article/view/2838 (Accessed: 27 June 2026).