ONYINYECHI VICTORIA, N.; JOY WAAZOE, N. TOTAL QUALITY MANAGEMENT AND COMPITITIVE ADVANTAGE. BW Academic Journal, [S. l.], p. 11, 2023. Disponível em: https://bwjournal.org/index.php/bsjournal/article/view/1468. Acesso em: 30 apr. 2026.