RUFUS PH.D, A. .; RAMAT ADEOLA PH.D., F. . AN EMPIRICAL INVESTIGATION OF SERVICE FAILURE RECOVERY STRATEGIES AND CUSTOMER PATRONAGE OF DOMESTIC AIRLINE OPERATORS IN SOUTH – SOUTH, NIGERIA. BW Academic Journal, [S. l.], p. 13, 2023. Disponível em: https://bwjournal.org/index.php/bsjournal/article/view/1286. Acesso em: 29 sep. 2026.