Enhancing Electronic Transaction Skill and Performance of Business Education Students in the Banking Sector

Abstract

The use of electronic transaction skill (online banking) in the banking sector for efficient job delivery have led to possession of electronic transaction skills necessary in order to able to remain relevant in their jobs. Survey research design was adopted, the population of the study consisted three hundred and three (303) commercial bank managers and employees drawn from eleven (11) selected commercial banks in Port Harcourt. The population of the study constituted the sample size, because it was manageable by the researcher; hence no sampling was carried out. Data collection instrument was through a researcher designed questionnaire. Pearson Product Moment Correlation and Linear Regression were used to answer research questions while Linear Regression and Analysis of Covariance were used to test the hypotheses at 0.05 level of significance. Some of the results amongst others showed that there is a moderate and significant relationship between online banking electronic transaction skills and accounting business education graduates timeliness in banking jobs in Rivers State. The implication of the study is that business education graduates are expected to acquire the online banking for effective job performances. It was therefore, recommended among others that; business education graduates should make a habit to use online banking skill in making payments and other financial transactions. So as to be acquainted with electronic transactions and business education graduates should take advantage of timeliness of electronic transaction skills to enhance performance in their future job.