SUCCESSION PLANNING AND BUSINESS CONTINUITY OF HOTELS IN PORT HARCOURT, RIVERS STATE

Abstract

The purpose of this study is to examine the link between succession planning and business continuity of hotels in Port Harcourt. This study employed the cross sectional research design. Thus, the study adopted convenience and judgmental sampling techniques to selects 210 managers in selected registered hotels in Port Harcourt. Questionnaire was administered 210 participants, but only 148 were usable for statistical analysis. However, the Spearsman Rank Order Correlation statistical test was used to confirm the three hypotheses. In other words, it was found that mentoring, talent management and supervisor’s support significantly influence business continuity in a positive way. Based on the findings, the study concludes that mentoring, talent management, and supervisor’s support improves business continuity of hotels in Port Harcourt. The study recommends that hotel management should strive to attract talented employees, train and retain them to manage key positions in order to enhance business continuity in the organization.