DECISION SYSTEM AND JOB PERFORMANCE IN TERTIARY INSTITUTIONS

Abstract

According to Keen (1978), Organizations that have adopted Decision Management Systems have gained tremendous results from doing so. The use of business rules in Decision Management Systems has given organizations the agility to respond rapidly to competitive and market changes, to avoid business risks, and to take advantage of narrow windows of opportunity. The use of analytics to predict risk, fraud, and opportunity in these Decision Management Systems has kept companies profitable despite the risks they face and has allowed them to maximize the value of their customer relationships through a laser focus on opportunity. The ability of Decision Management systems to adapt to change and to be part of a learning environment has allowed organizations to experiment with new approaches, learn from their successes and failures, and continuously improve their business