ORGANISATIONAL RESPONSIVENESS: A TASK TECHNOLOGY FIT THEORY PERSPECTIVE

Abstract

This paper discussed the concept of organisational responsiveness from the lens and perspective of the task technology fit theory. This paper is designed as a theoretical paper, delving into the literature on the barriers and significance of technology in advancing responsiveness, ensuring the survival, competitiveness, and effectiveness of the organisation. Concerns hinged on the linkage between tasks and technology, particularly those which reflect the synchrony between organisational characteristics and technology systems were also discussed. From the review, related barriers such as (a) the incompatibility of technology with existing organisational characteristics and infrastructure (b) the high cost of techno logy maintenance, and (c) the timeliness of technology in terms of the pace of change, were identified. Following the review, it is the position of this paper that the adoption and application of technology systems should be premised on conditions and
fram eworks that are structured to ensure their viability and effective integration, thus ensuring the success of the responsiveness of the organisation.