IMPACT OF TECHNOLOGICAL DEVELOPMENT ON THE SECRETARIAL PROFESSION IN NIGERIA (A CASE STUDY OF DELTA STATE POLYTECHNIC, OGWASHI-UKU)

Abstract

This research explored the effect of technological development on the secretarial profession in Nigeria, using Delta State Polytechnic, Ogwashi-Uku as a case study. The study specifically aimed to assess how technological advancement influences the performance of secretarial staff, examine the role of modern office technologies in enhancing their job competency, and evaluate the extent to which these technological changes affect job security within the institution. Data were collected through a structured questionnaire administered to 100 respondents. The analysis and hypothesis testing were conducted using the Pearson Product-Moment Correlation (PPMC) technique. Technological advancement significantly and positively affects secretarial performance, competency, and job security. Based on the findings, the study recommended that organisations prioritise continuous ICT training for secretaries and administrative personnel. It also advised that institutions offering secretarial education should update their curricula to reflect current technological trends and digital tools. Additionally, employers are encouraged to provide modern office equipment and promote adaptability to new technologies among their staff.