EFFECT OF DISRUPTIVE TECHNOLOGIES ON EFFICIENCY AND RESILIENCE IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Abstract

This study investigates the influence of disruptive technologies on efficiency and resilience within
Nigeria's fast-moving consumer goods (FMCG) logistics and supply chain sector. Utilizing a mixedmethods approach, primary data were collected through structured questionnaires and semistructured interviews across medium to large FMCG firms. Data was collected using a structured
5questionnaire. Data was also analysed using percentages and spearman rank correlation
coefficient. The findings of the study revealed that spearman rank correlation coefficient (rho) =
0.736**, this value is high, implying that a strong relationship exists between technology adoption
and resilience. The positive sign of the correlation coefficient indicates a positive relationship. That
is to say that an increased technology adoption and will lead to an increase in resilience. The findings
indicate that technologies such as AI, IoT, and cloud computing systems significantly improve
operational efficiency, supply chain visibility, resilience and responsiveness to disruptions. The study
further concluded that high implementation costs and infrastructural challenges remain key barriers.
The study recommends increased investment in digital infrastructure, workforce training, and policy
incentives to accelerate technology adoption.