GOAL SETTING AND WORKFORCE STABILITY OF TELECOMMUNICATIONS COMPANIES IN RIVERS STATE

Abstract

This study examined the relationship between goal setting and workforce stability of telecommunications companies in Rivers State. The population size was one thousand one hundred (1,100) staff and managers who have worked with the organization for a year and above. A sample size of 293 was ascertained using the Taro Yamene’s sampling technique. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70.  The hypotheses were tested using the Spearman’s Rank Order Correlation coefficient. The tests were carried out at a 0.05 significance level. Findings revealed that there is a significant relationship between goal setting and workforce stability of telecommunications companies in Rivers State. The study concludes that goal setting positively enhances workforce stability of telecommunications companies in Rivers State. Therefore, the study recommends that the management in Telecommunications companies in Rivers State should implement SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals to enhance job satisfaction by providing employees with clear objectives and a sense of accomplishment.