WORK-LIFE BALANCE AND EMPLOYEE PERFORMANCE OF FEDERAL MEDICAL CENTER IN ASABA, DELTA STATE

Abstract

This study examined the association between work-life balance and employee performance of FMC in Asaba, Delta State. The specific objectives were to ascertain the interplay between work-life balance, employee commitment, and service delivery quality. A structured questionnaire was used to collect data from 275 sampled staff comprising nurses, administrative, record personnel, cleaners, security, lab scientists, pharmacists, and portals. The data was presented using descriptive analysis, which presents the percentages. This was followed by Pearson's' Product-Moment Correlation Coefficient, which was used to test the hypotheses and estimate the extent of the relationship that exists between the variables. The findings revealed a significant association between the predictor and criterion variables of the study. Based on the findings, the study concludes that there is a significant association between work-life balance and employee performance (employee commitment and service delivery quality). Based on the conclusion, the study recommends that Healthcare centers should prioritize work-life balance, considering its impact on employee performance in terms of commitment to the job and service delivery quality. Healthcare centers should create a productive work culture where traces of work-life are minimized and effectively controlled.