DIGITALIZED BANKING SYSTEM AND FINANCIAL PERFORMANCE OF DEPOSIT MONEY BANK IN NIGERIA

Abstract

In the new global economy, technology has become a central issue not only for banks but to other financial
services industry. Application of information and communication technology policies, processes, policies,
and implementation methods in banking services has become a critical and timely issue for all banks, as
well as a necessary prerequisite for global and regional banking competitiveness. Thus, the focus of this
study was on digitalized banking system and financial performance of deposit money bank in Nigeria. The
population for this was 13 deposit money banks for 2013-2021. The study was anchored on technology
acceptance theory. The statistical tool adopted was regression analysis which aided by SPSS version 20.0.
the proxies adopted to represent digitalized banking are: mobile banking, automated teller machine and
point of sale, while the measures for performance are earnings per share, return on asset and return on
equity using bank size to moderate the study. Findings of the study shows that there is a relationship
between digitalized banking system and financial performance of deposit money banks in Nigeria.
In conclusion, Nigeria is a developing country advancing in the use of electronic banking for its
banking operations in comparison with others in African region. With high level of e-banking
fraud, some customers feel discouraged with the use of Automated Teller Machines (ATM), an
electronic banking product as chapter laid the foundation of the study