E-Training and Quality Service Delivery of Rivers State-Owned Tertiary Institutions

Abstract

Abstract: This study investigated the relationship between E-Training and Institutional quality service of Rivers State owned-tertiary institution. The population was 40 Human Resource Managers of the Rivers State Owned-Tertiary Institutions. A census study was adopted. The Cross-Sectional Survey research design was adopted to gather data from respondents. The Spearman’s Rank Order Correlation Coefficient was adopted to test the hypothesis at 0.05 level of significance. The Cronbach Alpha was used to test the reliability of the instrument at 0.70 statistically, the finding revealed that, there is a significant relationship between E-Recruitment and Institutional service quality of Rivers State Owned-Tertiary Institutions. The study concluded that there is a positive association between predictor and the criterion variables. The study recommended that Management of the institutions should implement a robust e-recruitment system that can revolutionize the hiring process, making it more efficient and transparent. By leveraging digital platforms, institutions can reach a wider pool of qualified candidates, reducing time and resources spent on traditional recruitment methods.