APTITUDE TEST PERFORMANCE-BASED RECRUITMENT AND SELECTION ON SERVICE DELIVERY OF PUBLIC ENTERPRISE IN RIVERS STATE
Keywords:
Aptitude-Base Test, Recruitment, Selection, Competency, Service DeliveryAbstract
The objective of the study is to investigate the relationship between aptitude test recruitment and selection requirements and staff performance in PEs in Rivers State. Descriptive survey design was adopted and a total population of two thousand eight hundred and six seven (2867), drawn from the area of the study was used. The sample size of the study was 351 which was calculated from the total population using Taro Yameni formula. Structured questionnaire was the instrument used for data collection. Data collected for the study were analysed using frequency distribution tables, and simple percentage method while Pearson Product Moment Correlation Coefficient was used to empirically test the hypotheses formulated for the study. Findings revealed that there is no significant positive relationship between poor service delivery of public enterprises in Rivers State is related to making selection decisions without adherence to aptitude test performance and capacity of job applicants to perform among others. The researcher therefore, recommended that in order to improve the competency of staff of PEs in Rivers State, there is urgent need to always conduct aptitude test to make selections based on performance before job offer among others. The implication of the study is that public enterprises have failed to fulfill the roles to which they were created hence the need to revive the entire enterprises in the study area.