WORK SYSTEM AND WORK-LIFE BALANCE: A MODERATING ROLE OF EMPATHETIC LEADERSHIP IN COMMERCIAL BANKS IN SOUTH-SOUTH, NIGERIA

Abstract

This study investigated the relationship between work system and work-life balance:  A moderating role of empathetic leadership in Commercial banks in South-South, Nigeria. The accessible population for this research was 232 employees of the main branches of eight internationally licensed Commercial banks in the South-South of Nigeria. The sample size for this research was 147 employees from the population of 232 employees in these banks, with the application of using the Taro Yamane formular. A total of 139 questionnaires were retrieved, which were used for data analysis. Hypotheses were tested using Spearman Rank Order Correlation Coefficient at 0.05 significance level. From the finding so far, the results revealed that, a significant relationship exist between project system, production system and service system with respect to time balance, involvement balance and satisfaction balance in Commercial banks in the South-South of Nigeria. However, the partial correlation showed that there was a statistically substantial positive correlation between   work system and work life balance where r (.620) N=139, P= .000. indicating that empathetic leadership can increase or decrease the effect of work system on work life balance. It was recommended among others that; the service system of workers by the management of the Commercial banks in South-south Nigeria, should be such that centers and emphasizes on consistency, and equity, matching wages and salaries with workers actual contributions and efforts channeled toward the achievement of organizational goals and objectives