ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND PERFORMANCE OF EMPLOYEES IN NIGER DELTA DEVELOPMENT COMMISSION, NIGERIA

Abstract

This study ascertained the correlation between organizational citizenship behavior and performance of employees in Niger Delta Development Commission, Nigeria. The specific objectives were to analyze the relationship between sportsmanship, altruism, conscientiousness and performance of employees in NDDC. Data for the study was generated through a well-structured questionnaire. The data was analyzed while the hypotheses were tested using Pearson Product Moment Correlation. The findings revealed a positive and significant relationship between the predictors and criterion variables of the study. Based on the findings of this study, the researchers thus conclude that; there is a strong and positive relationship between organizational citizenship behaviour and performance of employee in NDDC. Founded on the findings of this study, the researcher thus recommends that: Public organizations should consider organizational citizenship behavior imperative to improve on employees’ performance. Public organizations that seeks to enhance their employee’s service quality and citizens’ satisfaction should consider sportsmanship, altruism and conscientiousness as necessary ingredients.