EMPLOYEE IMPRESSION MANAGEMENT STRATEGIES AND CORPORATE EFFICIENCY OF SELECTED COMERCIAL BANKS IN RIVERS STATE.

Abstract

The study focused on employee impression management strategies and corporate efficiency of selected commercial banks in Rivers State. This study therefore examines dimensions of employee impression management strategies (flattery and transparency) and measures of corporate efficiency (minimum waste of time and optimal use of resource). Four research questions and four hypotheses guided the study. The population was 3 selected commercial banks. The sample size was 94 respondents through purposive sampling technique. The data were generated through the use of structured questionnaire. Cross sectional research design was used to analyze the data. Findings from the study revealed that flattery has a significant relationship with minimum waste of time (r=0.703, P<0.05). Also, flattery significant relationship with optimal use of resource (r=0.715, P>0.05). Further findings of the study revealed that transparency has significant relationship with minimum waste of time (r=0.691, P<0.05) and also with optimal use of resource (r=0.669, P>0.05). Therefore, the study concluded that employee flattery and transparency enhances minimum waste of time and optimal use of resource. Hence the study recommended that commercial banks should adhere to flattery and transparency in actualizing the corporate efficiency.