DIGITAL SKILL UTILIZATION AND JOB PERFORMANCE OF INFORMATION MANAGERS IN STATE-OWNED UNIVERSITIES IN RIVERS STATE

Abstract

This study examined the relationship between digital skill utilization and Job Performance of Information Managers in State-owned universities in Rivers State. The objective of the study was to examine the relationship between dimensions of digital skill utilization and measures of Job Performance of Information Managers. The study adopted Descriptive survey research design with population of 733 Information Managers. A sample size of 259 Information Managers was selected from State-owned universities in Rivers State. The researchers developed questionnaire validated by experts in measurement and evaluation and two other experts from Office and Information Management all from Ignatius Ajuru University of Education. Cronbach’s Alpha was  used to determine the reliability of the instrument. The computation was done with the aid of Statistical Package for Social Science (SPSS) version 20.0 for all the clusters which gave a reliability index of 0.75. Data collected was analyzed using mean and grand mean to answer the research questions and Spearman Rank Order Correlation to test the hypotheses at 0.05 level of significance. The results revealed that the respondents disagreed that: information skills relate to their effective information delivery and storage.  However, the respondents agreed that their ICT skills relate to their effective information delivery and their critical thinking skills relate to their timely information delivery. The results also show that there is a very low positive relationship between information skills and job performance of Information Managers.  Based on the findings, it was recommended amongst other that Information Managers in these universities needs to be provided with up-to-date digital technologies that support their digital skills utilization. They also ought to be trained on the utilization of digital platform for effective service delivery.