IMPACT OF TECHNOLOGY ADOPTION ON SOME SELECTED SMALL AND MEDIUM ENTERPRISES’ PERFORMANCE IN JALINGO METROPOLIS, TARABA STATE

Abstract

This study examined the impact of technology adoption on some selected small and medium enterprises’ performance in Jalingo Metropolis, Taraba state. The specific objectives of this study are: to evaluate impact of Point of Sales (POS) on SMEs performance in Jalingo Metropolis Taraba state, to assess the impact of Computerized Sales Ticket on SMEs Performance in Jalingo Metropolis, Taraba state and to examine the impact of Closed Circuit Television (CCTV) on SMEs Performance in Jalingo Metropolis, Taraba state. The data used were primary data obtained through open-ended questionnaires. A total of 240 copies of questionnaires were administered to 240 of Owners, Staff and Customers of the selected SMEs in Jalingo Metropolis, sampled respondents through simple random sampling technique and only 220 questionnaires representing 92% were returned in useable form. It applied descriptive statistics, frequency distribution tables, bar chart and ordinary least squares methods. The study revealed that Point of sales (POS), Closed Circuit Television (CCTV) and Computerised Sales Ticket (CST) have positive and significant impact on SMEs Performance in the study area.  It concluded that technology adoption on SMEs have influence SMEs performance in Taraba state positively and statistically significance. Therefore, it recommended that managers of SMEs should sustain and improve upon existing technology so as to increase their market shares, apply Point of Sales (POS), adopt Closed Circuit Television (CCTV) and use computerised sales Ticket   in the world of business and reduce the cost of doing business to attain optimum performance in Taraba state.