PREVENTIVE DISCIPLINE AND WORKPLACE COOPERATION OF TELECOMMUNICATION SERVICE DISTRIBUTION FIRMS IN PORT HARCOURT

Abstract

This work examined the relationship between preventive discipline and workplace cooperation of telecommunication service distribution firms in Port Harcourt. Objectives of the study were to examine how dimensions of preventive discipline such as rules and regulations, and employee counselling influence measures of workplace cooperation such as of management-employee relationship and team work. The survey research design was adopted. The target population for this study comprised of 94 employees from 8 telecommunication service distribution firms in Port Harcourt. The sample size was 76  which were obtained using the Krejcie and Morgan Sample Size Determination Table of 1970. Bowley’s formula was adopted in the number of questionnaires distributed in each of the hotel. Data were collected through primary (questionnaire). A structured questionnaire designed in four point likert rating scale format was adopted for the collection of data. Out of 76 questionnaires administered, the researcher was able to retrieve 58 copies. Spearman Ranking (r) was used for the test of hypotheses via SPSS Version 23.0. The findings revealed that the dimensions of preventive discipline (rules and regulations, and employee counseling) have significant positive influence on measures of workplace cooperation (management-employee relationship) of telecommunication service distribution firms in Port Harcourt. The study concluded that preventive discipline is evident in telecommunication service distribution firms and it has a positive influence on their cooperation. The study recommended among others that rules and regulations should be well stated made by managers of telecommunication service distribution firms in Port Harcourt to help employees understand, the need for them to be followed in order to promote management-employee relationship; Employees should be drilled on daily basis before the commencement of work as it will promote team work among telecommunication service distribution firms in Port Harcourt.