A REVIEW OF ARTIFICIAL INTELLIGENCE AND ORGANIZATIONAL AGILITY

Abstract

For a long time, business environments were relatively stable with changes taking place incrementally. When a radical change occurred, the pace tended to remain relatively slow, and was not quickly followed by other significant changes. Most of the changes and events in the business environment were predictable and to a large degree, certain. However, technology innovation agility, long-term public policy shifts and deregulation are destabilizing the business landscape and reshaping the world in which we live. In particular, artificial intelligence has led (and will lead) to turbulence and uncertainty in the business and consumer markets. The artificial intelligence has the potential to connect everyone and everything. The objective of this paper was to review relationship between artificial intelligence and organizational agility. The two variables were operationalized using Internet of Things, neural network and machine learning for artificial intelligence as predictor variable and human resource agility, information technology agility and innovation agility for organizational agility as the criterion variable. Literature reviewed showed that there is a relationship between artificial intelligence and organizational agility. Hence the study concludes that hike in artificial intelligence improves the agility of organizations and moderates this association. Therefore, among other recommendations, the study strongly suggests that organizations greatly build a strong adaptation to emerging change brought about by the adoption of artificial intelligence system.