EMPATHY AND EMPLOYEE COMMITMENT IN THE NIGERIAN HEALTH SECTOR

Abstract

This study examined the relationship between Empathy and Employee Commitment in the health sector in Nigeria. The design adopted for this study is cross sectional survey design. 339 questionnaires were distributed out of which 313 were retrieved, out of which 273 were found usable. Taro Yamen’s technique was used to arrive at the sample size. Spearman’s Rank Order Correlation Coefficient was used for the bivariate analysis and partial correlation was used for the multivariate analysis with the aid of SPSS 20.0. Findings revealed that there is a high significant level of relationship between Empathy and Employee Commitment which influences positive connectivity within superiors and subordinates and also improves interaction and cooperation among workforce. Hence, consequently leading to better organisational performance.